1. Why should I use a Buyers' Agent when I could do it all myself?

Sure, you certainly could do it all yourself. But you'll pay the price in added stress, in not seeing as many properties, in spending virtually all of your free time in the endless search, and in likely paying much more for the property than you should have. But if you have Amanda on your side, you will be empowered with the knowledge that you need to have in order to make an informed decision about the value of a property.

Because Amanda will protect you from making an emotional decision, you'll be immune to all of the sales “hype” often associated with property purchases. What's more, you will have the benefit of our extensive research and analysis into past sales and comparable market data. You will also gain access to properties not yet advertised, otherwise known as “silent listings.” And you will be protected from paying too much. In fact, the savings you enjoy on selling price that Amanda negotiates for you will likely far exceed her fee.

Despite a home being a major investment, many people go about buying one without any professional assistance. By using a Buyers' Agent, you will be getting expert guidance which will help you to buy the best available property, at the best possible price, in the shortest amount of time. It also creates a level playing field, as you'll have Amanda on your side instead of facing the selling agent all by yourself. And the analysis, access to performance data, and negotiation expertise that a Buyers' Agent can bring can have a huge impact on the success of the transaction.

So, yes, you could do it all yourself, but why should you?

If you are a real estate investor, you will gain access to our wide network of excellent investment opportunities. You will also benefit from Amanda's inside knowledge of the best areas to invest. As property investors ourselves, we understand the strict criteria required to buy high performing properties. Our testimonials prove the many ways we can add value to our many clients. Most of our increasing investor client base grows directly from glowing referrals given by clients who have been impressed with the value and service we provide.

In summary, then, here's what having Amanda on your side can mean to the success of your home and property search:

Save Yourself from Endless Stress. Eliminate the stress and frustration of being shown totally inappropriate and unsuitable properties by selling agents who don't listen to the needs of you, the buyer. When you have Amanda on your side, however, we'll guide you through the process, coordinating the support services you need including solicitors, mortgage brokers, building inspectors, insurance, tax accountants, quantity surveyors and property managers.

Save Yourself Money. And there is a good chance it will be a substantial amount of money. Amanda is a professional negotiator and as such can obtain the lowest possible price. She'll also give you unbiased advice on what price to really pay. Being in the market every day means we instantly recognise good value property. We cut through all the hype generated by sales agents and give you the real facts so you can make the most informed decision.

Leverage Your Time and Find It Faster. Instead of your searching the newspapers and internet every weekend, Amanda will do the hard work of short listing suitable properties. The fact is, searching for the right property takes a considerable amount of time — and if you do it on your own, much of that time will be wasted. While the average person may inspect 5 properties per week, Amanda and her team can look at over 50 — or as many as it takes to find the right property for you. Many of our clients are busy professionals and understand the need to leverage time, which is why we only present a shortlist of suitable properties for you to inspect.

We represent you. And only you. We do not receive commissions or “kickbacks” from vendors or sellers. As an independent, professional Buyers' Agent, Amanda is on your side, with your best interests at heart.

Access More Property. With Amanda on your side, you'll also discover a hidden network of properties for sale. That's because, in addition to traditional selling agents listing property for sale, we can access “silent listings” and new developments before the general public even knows about them.

Maximise your returns. For investors, you'll be able to source the right type of property in locations with good prospects for capital growth to help build your property portfolio faster. We identify hotspots for our investors before they even become warm. We will recommend the property hot spots for investment that should deliver a superior level of capital growth.

2. What is the difference between a Buyers' Agent and a selling agent?

The key difference between a Buyers' Agent and a traditional selling agent is who each represents. As a Buyers' Agent, Amanda works exclusively for you the buyer, whereas the selling agent works for the vendor or seller. By law, an agent cannot act for (and accept a commission) from both parties in the transaction.

An important question to ask a Buyers' Agent is whether they are truly “exclusive” or “independent.” If they accept sales commission from vendors or developers, then they cannot be classified as “independent” as they are acting in the interests of the seller. Deal only with a licensed Buyers' Agent. You can check licenses via the Office of Fair Trading www.dft.gov.au. And use a Buyers' Agent who is a recognised member of your state Real Estate Institute and the Real Estate Buyers Agents Association of Australia. Of course, Amanda is a member of both.

A Buyers' Agent aims to get your dream home for the lowest price and best conditions for you, the buyer. On the other hand — and on the other side of the table — the selling agent wants to get the highest price and best conditions for the vendor or seller). That's why it's so helpful to have Amanda on your side doing the negotiating, and likely saving you many thousands of dollars.

3. Do you find properties for home buyers (who live in the homes) as well as for investors?

Yes. Amanda's goal for every client is to find just the right property, at the right price, in the shortest amount of time. Every time! For every kind of buyer, such as:

  • Locals seeking a family home, who don't want to spend weekend after weekend searching for a home instead of spending the weekends where they really want to be — with their families.
  • Expats seeking an investment property, to take ample opportunity of the falling Australian dollar.
  • Expats planning to return to Sydney, but can't do an adequate search from nine time zones away.
  • Interstate/country people seeking an investment property, but who know nothing about the local market.
  • Locals seeking an investment property, who turn to us because we know the market so well, and can identify hotspots for our investors before they even become warm.
  • First home buyers, because buying a home should never be on the job training — so it makes enormous sense to have a Buyers' Agent like Amanda walking you through the process and protecting you every step of the way.
4. Isn't using a Buyers' Agent a very expensive proposition?

It's exactly the opposite, as a matter of fact. We typically save our clients far more than our fee in the transaction by negotiating well and securing the property at a price far lower than the buyer could likely have managed. Plus, we assist property buyers of all budgets, saving them money by doing extensive research and analysis, looking at comparable sales and market data, and by negotiating hard to secure the best price, terms and conditions possible.

With Amanda on your side, you will make an informed choice and will be confident that you have bought well, whatever your budget. Engaging Amanda is a small investment to make when you consider the time, stress and money your will save on your property purchase!

5. What suburbs do you cover? And do you specialise in any particular areas?

We specialise in the following areas:

Inner West, CBD Northern beaches North Shore (lower, mid and upper)

We also cover other areas on request or we can refer you to our network of trusted buyers' agents outside Sydney or in other States.

6. If I engage the services of Amanda Segers Buyers' Agent, is my satisfaction guaranteed?

It's totally guaranteed! In fact, we guarantee your satisfaction, or we'll give you your fee back. It's that simple. Our 30-Day Money-back Satisfaction Guarantee begins the day we formally begin working with you, and lasts for 30 full days thereafter. If we do not demonstrably live up to our performance standards detailed in the Buyer's Brief we will refund your fee in full.

We also guarantee to give you personal and professional service and a detailed analysis on each property we evaluate, based on your specific criteria. At our initial meeting, we will listen carefully to find out your exact requirements. We will advise you before you engage us if your property brief is unrealistic. You will also need to have your finances ready or be pre-approved for a loan before the search can begin. Once these have been established, the search can take as little as a week (up to an average of about 4-6 weeks) depending on your wish-list and the market conditions. You may cancel the agreement with notice in writing.

Our confidence in how well we'll perform for you should give you even added confidence in your turning to Amanda Segers Buyers' Agent to handle one of the most important events in your life.

7. How do I know that I'm getting value for money when I engage Amanda?

The savings we negotiate over the seller's price through our understanding of the property market and our skilled negotiation techniques will likely cover far more than what our fees would be. Plus, we save you from a great amount of stress and frustrating weeks of hunting on your own. We offer a fixed fee service, which works to your advantage, as with the fixed fee structure, you pay the same fee regardless of the price of the property.

8. Are buyers' agents fees tax deductible?

If you are purchasing a property for investment purposes, the cost of using a Buyers' Agent is generally tax deductible, as it forms part of the acquisition or “cost base.” Please check with your accountant to see if the fee would be tax deductible in your case. Unfortunately, you cannot claim the fee as a tax deduction if the property is purchased to live in.

9. What is the process and approximately how long will it take?

Our average turnaround time for home buyers is between 40 to 65 days and for investors usually around 30 days. After the initial meeting, where our services are explained in detail, your questions are answered, and your “buyers brief” is established, an engagement fee is paid. The amount of the fee varies according to the service you choose. Once your finance is pre-approved and you are ready to buy, the search begins. We conduct thorough research and then present you with a shortlist of properties, some gained from “silent listings” which most home buyers are not even aware of. As we keep you fully informed every step of the way, so you can feel confident in the decision you make.

10. Is there a limit to the number of properties you will present to me before I make a purchasing decision?

No, not at all. However, Amanda will qualify every property against your criteria before we present the property to you. In this way, we save you valuable time in the property search. Our Buyers' Agency agreement has an initial period of six months, which can be extended. We fully expect to deliver a great result for you well within this time frame.

11. How will you contact me when you have found a suitable property? And how soon do I need to make up my mind on whether or not to buy?

We will contact you via email and phone about suitable properties as soon as they are found and the criteria are matched. We will physically inspect the property before it is presented to you, so that we are sure that the property is suitable, thereby saving you the time and trouble of looking at properties that might not be right for you. Then, you can take as long as you like to decide on a property — but often, if you are clear on what you want, the decision will be straightforward. Sometimes decisions need to be made quickly to secure lower prices and favourable contract conditions, but Amanda will never pressure you into buying something you do not want or do not feel comfortable about. That's another way we remove the stress from searching for and buying a home.

12. Do you ever represent the property seller?

Never. Ever. Amanda is on your side, so she never sells property or accepts sales commission from vendors, developers or their agents. This is what sets Amanda Segers Buyers' Agent apart: we work exclusively for your best interest to find a property that meets your needs. We have no vested interest to sell property. In sourcing brand new properties for clients, Amanda is often able to reduce the purchase price by the standard sales commission and then negotiate even further discounts for our buyers.

Where a client is planning to sell their home, we can provide assistance with selecting the best local agent and negotiating the best terms for the marketing strategy (this service is called “Vendor Advocacy”).

13. How can I know that I am not paying too much for a property?

This is one of the most important reasons to engage Amanda and have her on your side. We conduct extensive due diligence for our clients on recent sales and have access to a comprehensive database of past sales. We inspect each property and discuss the positives and negatives of each shortlisted property. Using this information, together with our own expert opinion on the state of the market, provides you with the assurance you are not overpaying. In fact, our clients usually find they are buying at a price significantly below market and comparable values.

14. What happens if I change my mind on an area or a type of property once I engage you? Do I have to pay another engagement fee?

We realise that your ideas about the type of property you want may change. That's why, when we meet initially to discuss your “buyers brief,” we will work hard to ensure that your wishlist is achievable and also realistic, so the likelihood of your changing your mind is reduced.

However, if you change the initial brief significantly, there may be a review of the fee, and an additional fee would be charged to cover the time already spent searching. So the bottom line is that we will work with you to make sure you are completely happy with your next property purchase, even if you change your mind.

15. What happens if I find or buy a property myself after I have engaged your services for the full search?

Our open communications policy with our clients is a two-way street, so one of the understandings of working with us is that you communicate openly and honestly with us at all times. We of course recognize that it is only natural for many people to still keep an eye on the property market, even while we are looking for you. If you do happen to identify a property that we haven't seen, then just let us know as soon as possible so we can provide a full appraisal. Once Amanda Segers Buyers' Agent is engaged as your Buyers' Agent, full fees are payable, even if you find a property or negotiate for it on your own.

16. Does a Buyers' Agent need to have a real estate background?

It certainly helps. And wouldn't you want one who has in depth real estate buying and selling experience? Amanda has 8 years real estate experience selling homes for McGrath Estate Agents in the inner west, lower, mid and upper north shore of Sydney. She is one of the most experienced Buyers' Agents actively helping clients in the Sydney area, having negotiated hundreds of transactions. Her knowledge of the Sydney real estate industry is encyclopedic, and it will all be put to your benefit when you have Amanda on your side.

17. I live and work overseas. How can you service my needs from this distance?

Amanda was an expat herself, so has a deeper understanding and appreciation of the needs of expats and overseas buyers. Communicating via phone, email or skype regularly, we are aware of the time differences and will often call an overseas client very late at night or early morning. Once the “buyers brief” is established and you have provided evidence of finance approval, the search begins, as with all of our Australian clients. The only difference is that you may not get the chance to physically inspect the property, although this is encouraged. In that case, we can provide you with extensive market analysis as well as digital photo and virtual tours of the property and its location. All features of the property, both good and bad, will be communicated so you can make a fully informed decision. Because we regularly purchase properties for overseas clients that do not inspect the property prior to purchase, we take extra care to make sure all inspections are completed thoroughly.

18. Why would a real estate agent favour a buyers' agent over a regular buyer?

You! Real estate agents are aware that Amanda has ensured you are in the right position to buy. Amanda has inspected the property, done her due diligence and an offer from Amanda is informed and dependable. They are also aware that Amanda is good repeat business, and reliable within the industry. So, not only Amanda's contacts will get you into more doors, but her level headed win-win approach will put you in front of regular buyers at crunch time.

19. Do you have professional indemnity insurance?

Yes, we have professional indemnity insurance to $2 million.

20. Are you a member of a professional industry association?

Yes, we are. Amanda Segers Buyers' Agent is a member in good standing of the NSW Real Estate Institute, as well as full member of the national Real Estate Buyers Agents Association of Australia (REBAA). This association aims to raise the profile of the industry and to establish guidelines for the professional conduct of Buyers' Agents.

21. Finally, how do I get started?

Now that you are ready to begin, we will be very happy to have you contact Amanda Segers Buyers Agent today by email. Or simply fill out our Buyer's Wish-list, or call us on +61 2 9999 9999. You can also fax us on +61 2 9999 9999. We look forward to hearing from you, and to be on your side at this very exciting time in your life.


Amanda On My Side offers exceptional buyers agent services throughout Sydney and across Australia. So, if you are looking for the best home buyers agent, an investment property buyers agent or any real esate buyers agent services then you need Amanda on your side.
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